Are there any shipping charges?
No. All orders are shipped for free around the world. You can see more details on our shipping page.
Which courier companies do you use?
All orders are sent through DHL & DPEX depending on the region.
Where’s my package? How do I track it?
We Provide you tracking number DHL so you can check it or email us your order number at email@example.com our customer satisfaction team will get in touch with you within 24 hours.
How do I change my shipping address?
If you wish to change your shipping address please inform us within 7 working days after you’ve placed the order. Shoot us an email at firstname.lastname@example.org.
I haven’t received my package yet.
If it’s been three weeks since we shipped your order and you haven’t received it, reach us at email@example.com and let us know.
Make sure to give us the right shipping address. We cannot refund if an order gets lost in transition due to the wrong address.
Where do you source your leather from?
We score our leather from one of the finest and oldest tanneries in the South Asia region, which happens to be in Karachi Pakistan, a city famous worldwide for its leather quality.
All the leather comes from meat producing animals, we do not use any endangered species or slaughter animals for fashion. For details read our animal welfare section.
What quality is the leather?
We only use 100% real leather produced from calf and lamb skin in most of our jackets. Nubuck and cowhide leather is also used.
Where do you manufacture the jackets?
The jackets are made at our factory outlet, which is located in Karachi, Pakistan.
How can I get in contact with British Leather Jackets?
You can reach us through an email at firstname.lastname@example.org, we’ll get back to you within 24 hours.
Is the jacket already made?
Each jacket is handcrafted afresh and custom built, stitched exactly the size provided by the customer.
What Payment Methods do you accept?
We accept payments made through PayPal, credit cards and bank transactions.
Order & Tracking
How will I know if my order has been confirmed?
We will keep you posted throughout the jacket making process. Once we receive and accept your order, you’ll be notified via email.
Is it safe to give out my credit card information on your website?
We do not store or keep your credit card information with us, which makes it even safer. We use SSL encryption to ensure whatever information you provide us with, stays protected and secured.
Can I keep track of my order online?
You can login to your account to track your order. When your order is shipped you will be send an email with the tracking details in it. If you still face any issue please email us at email@example.com with your order number.
What kind of information do i have to give while checking out?
We need your name, your billing address, shipping address, credit card information and that’s it.